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Privacy Policy

Introduction

We respect your privacy and are committed to protecting the personal data you share with Fat Pirate Casino. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and how we protect it. 

1. Legal Status

We process personal data in accordance with applicable data protection laws in the jurisdictions where we operate. Where required by law, we act as a data controller for the personal data you provide to us. We may also act as a joint controller or data processor when working with partners or service providers. 

2. Registration and Login Process

Personal data we collect during registration and login:

  • Contact details: email address and any communication preferences you provide.
  • Account details: username, password (stored securely), chosen display name and account settings.
  • Verification data: identity documents or other information we need to verify age and identity when required by law or policy.
  • Technical data: IP address, device identifiers, browser and operating system.

Why we collect this data:

  • To create and maintain your account and to authenticate your access.
  • To comply with legal and regulatory obligations, including identity and age verification.
  • To prevent fraud, misuse and abuse of our services.

Legal bases (where applicable): performance of a contract, legitimate interests (security, fraud prevention, service improvement), compliance with legal obligations, and your consent for marketing communications.

3. Games and Software Providers

When you use games and related services we may collect gameplay and platform usage data, such as:

  • Game selections, session times and duration, game outcomes for the purpose of operating and improving services.
  • Usage metrics and performance data to monitor service quality and troubleshoot issues.

We work with third-party game and software providers. These partners may process some data on our behalf. We only share the minimum data required for them to deliver services and we require that they process data in line with applicable data protection standards.

4. Bonuses and Promotions

To run promotions, loyalty features and targeted offers we may:

  • Use account and gameplay data to determine eligibility and to administer campaigns.
  • Send promotional communications where you have consented or where we have a legitimate interest and have provided you the opportunity to opt out.
  • Profile anonymized or pseudonymized segments to present relevant offers; you can object to this profiling as described below.

Marketing opt-outs do not affect service messages that are necessary for account operation.

5. VIP and Loyalty Program

Participation in VIP or loyalty programs requires account data and activity records so we can assign status, track points and provide benefits. We may process:

  • Tier and points history, promotional participation and preferences.
  • Communications related to VIP status and personalized offers.

You can request access to or correction of your loyalty data and may opt out of promotional communications while retaining your basic account functionality.

6. Payment Methods and Related Compliance

To meet regulatory and compliance obligations we may collect identifying information and verify identity documents. We use this data solely to satisfy lawful obligations such as identity verification, fraud prevention and compliance with anti-abuse requirements. We do not retain such documents longer than necessary to meet legal obligations and to protect our legitimate interests.

7. Key Terms Affecting Personal Data

Account eligibility and restrictions that affect how we handle data:

  • Minimum age: we only process account registrations for people who meet our minimum age requirement. If we learn that an account holder is underage, we will close the account and delete or anonymize personal data as required by law.
  • One account per person: maintaining accurate identity data helps us enforce account rules and prevent misuse.
  • Geographic restrictions: where regulations or policy require it, we may restrict access and apply specific data handling rules based on your country of residence.

We retain personal data only for as long as necessary to provide services, comply with legal obligations and resolve disputes. Where possible, we anonymize or delete data when it is no longer required.

8. Mobile and Technical Features

We collect technical information when you access our services from mobile devices or browsers, including:

  • Device type, operating system, app or browser version and device identifiers.
  • Connection details such as IP address and approximate location based on IP for security and compliance purposes.

Cookies and similar technologies:

  • We use cookies and similar tools to provide essential functionality, remember your preferences, analyze usage and support personalization and marketing activities.
  • You can control cookie settings through your browser or device settings and via any preference controls we provide on the site.

9. Security and Fair Play

We implement technical and organizational measures to protect personal data from unauthorized access, loss, misuse or alteration. These measures include access controls, encryption where appropriate, regular security testing and staff training.

In the event of a data breach that risks your rights and freedoms, we will follow applicable legal requirements for notification to authorities and affected individuals.

10. Responsible Gambling Features

We process personal data to support responsible use of our services, including tools such as:

  • Self-exclusion and time-out controls.
  • Activity and session reminders.
  • Support referrals and information about help services where you request or require assistance.

When you use self-exclusion or other protective measures, we retain the necessary records to enforce those choices and to comply with legal obligations. You may contact us for details about retention and the scope of any exclusion.

11. Advantages and Disadvantages (Privacy Perspective)

From a privacy standpoint, using our services offers:

  • Control over your communications and marketing preferences.
  • Options to exercise your rights under applicable privacy laws.
  • Tools to manage account privacy and responsible use settings.

Possible limitations include:

  • Data transfers to service providers or processors in other countries where we operate, which may involve differing data protection regimes.
  • Some features may be limited or unavailable depending on local laws or regulatory requirements.

Where we transfer data internationally, we use appropriate safeguards such as contractual protections or other measures required by law.

12. General Information

Supported languages and localization: we process language preferences and other profile settings to present the service in the language you choose and to tailor communications.

Accepted and restricted jurisdictions: we use location and registration information to determine whether you may access certain services and to apply applicable legal controls. If access is restricted, we will notify you and retain only the data needed to comply with applicable obligations.

Your Rights

Subject to local law, you may have the following rights regarding your personal data:

  • Right of access: request a copy of personal data we hold about you.
  • Right of rectification: ask us to correct inaccurate or incomplete data.
  • Right to erasure: request deletion of personal data where there is no lawful reason for us to retain it.
  • Right to restriction: request limitation of processing in certain circumstances.
  • Right to data portability: receive your personal data in a structured, commonly used format where applicable.
  • Right to object: object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: when processing is based on consent, you may withdraw consent at any time without affecting processing already carried out.

Data Sharing and Third Parties

We may share personal data with:

  • Service providers who support our operations (hosting, analytics, customer support and technical services).
  • Partners and providers where necessary to deliver features you request.
  • Law enforcement, regulators or other authorities when required by law or to protect rights and safety.

We require third parties to handle personal data in accordance with applicable law and to provide adequate protections.

Data Retention

We retain personal data for as long as necessary to provide services, fulfill legal and regulatory obligations, resolve disputes and enforce agreements. When data is no longer needed, we either delete it or anonymize it so it can no longer be used to identify you.

Automated Decisions and Profiling

We may use automated processes and profiling to provide personalization, to assess eligibility for promotions, to detect fraud and to comply with legal requirements. Where decisions have a legal or similarly significant effect on you we will provide information about the logic involved and your rights to challenge such decisions where applicable.

Children's Privacy

Our services are intended for adults only. If we become aware that we have collected personal data from a person under the minimum age, we will take steps to delete that information without undue delay.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified by posting an updated version or by other reasonable means. The updated policy will take effect as indicated in the notice.